Privacy policy

At Playaz Club, we take the protection of your personal data very seriously. When you shop with us or visit our website, we process your information in accordance with applicable data protection legislation (GDPR) and with respect for your privacy.

Data Controller

The data controller responsible for processing your personal information is:

Playaz Club
Hilversumvej 8
2791 Dragør
Denmark

📧 support@playazclub.dk

What information do we collect?

We only collect the information necessary to provide you with the best possible customer experience.

When you shop with us, we may collect information such as:

Name
Address
Phone number
Email address
Delivery information
Order and purchase history

We also process payment information securely through our payment providers. Playaz Club never stores your full payment card details.

When you visit our website, we may also collect technical information such as your IP address, device type, browser, and information about how you use our website through cookies.

How do we use your information?

Your information is used for the following purposes:

Processing and delivering your orders
Communicating with you regarding purchases, delivery, returns, or customer service
Improving our website and customer experience
Preventing fraud and misuse
Sending news and offers if you have actively given your consent to receive them

Storage and Security

We store your personal information securely and only for as long as necessary for the purposes for which it was collected, or for as long as we are legally required to retain it.

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

Sharing of Information

We only share your information when necessary to operate our webshop and complete your order.

This may include sharing information with:

Shipping companies, so we can deliver your order
Payment providers, so we can process payments
Shopify and other necessary technical providers that help us operate our webshop
Marketing platforms such as Meta and Google, if you have given consent to relevant cookies

We never sell your personal information to third parties.

Your Rights

As a customer, you have the right to:

Access the information we have registered about you
Correct inaccurate information
Request deletion of your information if we are not legally required to retain it
Object to certain types of processing
Withdraw your consent to marketing communications

If you wish to exercise your rights, you can contact us:

📧 support@playazclub.dk

If you believe that your personal data is being processed in violation of applicable regulations, you have the right to file a complaint with the Danish Data Protection Agency.

Cookies

When you visit our website, we use cookies to provide you with the best possible experience.

Cookies are small text files stored on your device that help us to:

Ensure that the website functions correctly
Remember your settings and items in your shopping cart
Analyze traffic and visitor behavior
Improve our webshop
Make our marketing more relevant

We use necessary cookies as well as functional, statistical, and marketing-related cookies.

With your consent, we may use cookies and similar technologies from providers such as Google and Meta (Facebook/Instagram) to analyze visits to our website and display more relevant advertisements.

You can change or withdraw your cookie consent at any time through the cookie settings on our website or through your browser settings.